Civitatis eSIM Card Italy
How Does it Work?
If you're planning a trip to the land of pizza, pasta, and culture, enjoy a hassle-free internet connection with our convenient eSIM card in Italy! Visit the Roman Colosseum, the museums of Florence, and the canals of Venice, all while staying connected back home!
Depending on the plan you choose, you'll enjoy a smooth internet connection for a period of anywhere from 7 to 30 days. You can also choose the amount of data you prefer, anywhere from 1 to 20 GB!
Activating the eSIM card is super simple, too. When purchasing your eSIM card, we'll send you via email clear instructions on how to activate the card. Follow the straightforward activation process step by step, and in no time, you'll be connected to the web while travelling in Italy! Since it's an electronic card, there's no need to pickup a physical card anywhere. Simply activate it on your chosen device, and you're set!
What Is Required?
You just need two things:
- Your mobile phone is compatible with eSIM technology. You can consult a list of mobile phones compatible with eSIM technology.
- Your mobile phone is unlocked or unlocked. A phone is unlocked or unlocked when it can connect to any operator's network. A phone is locked when it can only use the network of a single operator.
More Information
Duration
7 - 30d.
Accessibility
Wheelchair accessible.
Sustainability
All services published on Civitatis are carried out in accordance with our Sustainability Code.
Our providers commit to:
- Provide a safe and satisfying experience.
- Reduce, reuse, recycle.
- Incorporate eco-conscious technologies.
- Uphold fair employment standards.
- Foster the growth of local communities.
- Preserve the integrity of local culture.
- Safeguard both cultural and environmental heritage.
- Ensure ethical treatment of animals.
- Operate with honesty and transparency.
- Encourage sustainable behaviors among customers and staff.
This particular activity contributes as follows:
- No printing of documentation required.
Provider
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Airalo
Corporate name: AirGSM Pte. Ltd.
Frequently asked questions
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Q - Does the eSIM include a calling plan?
A - No, it only includes mobile data. However, you can use messaging apps such as WhatsApp or Telegram to make voice and video calls.
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Q - Do I need to remove my physical SIM card to use the eSIM?
A - No. During installation, you can choose which SIM to use, and both can remain active at the same time.
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Q - Can I install the eSIM on multiple phones?
A - No, each eSIM is designed for use on a single device only.
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Q - Can I install multiple eSIMs on one device?
A - Yes, it’s possible. Depending on your phone model, you may be able to keep one or two active at a time.
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Q - When can I install the eSIM?
A - You can install it as soon as you receive the QR code, even before traveling. Installing it doesn’t always mean the plan's validity starts right away. For peace of mind, we recommend installing the eSIM at home with a stable Wi-Fi connection.
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Q - When does the eSIM validity period begin?
A - It starts once you activate it. To avoid issues, we recommend activating it only after arriving at your destination by switching on the line or mobile data.
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Q - When does the eSIM data package expire?
A - The expiration date depends on the plan’s validity or your data usage. The data will last for the entire validity period, as long as you don’t use up the allowance before then.
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Q - How can I check my remaining data balance for the eSIM?
A - The most accurate way is through the provider’s app. Once installed, go to the “My eSIMs” section, select your active eSIM, and you’ll see your usage and remaining MB/GB. On some devices, you can also check usage directly in your phone’s mobile data settings.
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Q - Why do this activity with Civitatis?
A - At Civitatis, we offer tickets at official prices, with full transparency and exclusive benefits for our users. In a few exceptional cases (less than 5%), these rates may be slightly higher than the ticket office price as they include booking fees and/or audioguides. The advantage is that your spot is guaranteed, and you won’t have to wait in line at the ticket office.
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Q - How to book?
A - To reserve the activity, choose the date and complete the form on this page. You will receive your confirmation immediately.
If you have any other questions please contact us.