Florence Cathedral Guided Tour - Reviews

Rating of the activity

7.20/ 10

7.2307692307692 260 reviews | 2,199 travellers

4 photos of travellers

Customer scoring

103

Type of traveler

Travelling alone (20)

Couple (114)

Group of friends (37)

With small children (14)

With older children (34)

Opinions of real clients who booked our products.

14 / May / 2022

Nicola Caldonazzo

Italy

I travelled with my partner

12 / May / 2022

Joël

Orléans, France

Déçu par l’intérieur de la cathédrale / extérieur La visite ne vaut pas le prix payé

Disappointed with the interior of the cathedral / exterior The visit is not worth the price paid

Les guides s'efforcent de proposer les meilleures expériences possibles, même s'ils s'en tiennent à ce qui est proposé sur notre site web. Nous sommes désolés que l'endroit que vous avez visité n'ait pas été à votre goût. Translate this opinion into English.

The guides strive to provide the best experiences possible, even if they stick to what is offered on our website. We are sorry that the place you visited was not to your liking. Opinion translated. Show original.

I travelled with my partner

10 / May / 2022

Ana María

Madrid, Spain

Muy bien explicado por Julia Translate this opinion into English.

Very well explained by Julia Opinion translated. Show original.

I travelled with my partner

25 / Apr / 2022

Carmen Benito Corredor

Spain

I travelled with friends

25 / Apr / 2022

Mariangeles

Spain

Mala organización, el punto de encuentro del bono no coincidia con donde se estaba la guia. Tuvimos que llamar dis veces a la empresa organizadora para después de media hora encontrar a la guia

Bad organization, the meeting point of the voucher did not coincide with where the guide was. We had to call the organizing company several times to find the guide after half an hour.

Hemos confirmado que el punto de encuentro es el indicado en el correo de confirmación de reserva. Sentimos si ese día hubo algún tipo de confusión al respecto. Translate this opinion into English.

We have confirmed that the meeting point is the one indicated in the reservation confirmation email. We are sorry if there was any kind of confusion about it that day. Opinion translated. Show original.

I travelled with my partner

25 / Apr / 2022

Paola Gavioli

Modena, Italy

Ottima la guida. Difficoltà a trovare il punto di ritrovo Translate this opinion into English.

Excellent guide. Difficulty finding the meeting point Opinion translated. Show original.

I travelled with small children

23 / Apr / 2022

Monica Pirotello

Verona, Italy

Pagato per il salta fila invece fatto 45 minuti di fila

Paid for the skip the line instead done 45 minutes straight

Il biglietto consente di saltare la fila in biglietteria. Tuttavia, i partecipanti devono superare obbligatoriamente i controlli di sicurezza. Ci dispiace per qualsiasi inconveniente che ciò abbia potuto causare. Translate this opinion into English.

The ticket allows you to skip the line at the ticket office. However, participants are required to pass through the security checks. We are sorry for any inconvenience this may have caused. Opinion translated. Show original.

I travelled with my partner

20 / Apr / 2022

Angela Manrique Arija

Palencia, Spain

No he recibido la visita guiada de la catedral de Florencia

I have not received the guided tour of Florence Cathedral

Hemos confirmado que el guía estuvo enfermo en ese día y no os pudo ofrecer la visita guiada. Sin embargo, se os dieron las entradas de la catedral para que pudierais visitarla por vuestra cuenta. Sentimos la situación, se ha realizado la compensación oportuna. Translate this opinion into English.

We have confirmed that the guide was ill on that day and could not offer you the guided tour. However, you were given the tickets to the cathedral so that you could visit it on your own. We are sorry for the situation, the timely compensation has been made. Opinion translated. Show original.

I travelled with my partner

16 / Apr / 2022

Jerôme Laheurte

France

Point de rendez vous erroné, le billet coupe file ne sert à rien , plus d’une heure de queue, de ce fait, le groupe d’apres nous a rejoint sans faire la queue ce qui a eu comme incidence, pas assez d’audiophone, et on nous réclame 10€ supplémentaire par personne pour une visite de musée non demandée car non souhaitée. Prestation Très déplorable . Une centaine de collègues vont arriver dans les prochaines semaines, je saurais les dissuader de passer par civitatis.

Wrong meeting point, the skip-the-line ticket is useless, more than an hour in line, so the group after joined us without queuing, which had the effect of not enough audiophone, and we are asked for an additional €10 per person for a museum visit not requested because it is not desired. Very deplorable performance. A hundred colleagues will arrive in the next few weeks, I will be able to dissuade them from going through civitatis.

Le prix de cette activité a changé depuis le mois d'avril en raison de l'augmentation du prix d'entrée à l'Opéra de Doumo. En outre, cette visite comprend désormais une visite du baptistère et du musée de l'Opéra. Nous sommes désolés de ne pas avoir eu cette information avant. Translate this opinion into English.

The price of this activity has changed since April due to the increase in the price of admission to the Doumo Opera House. In addition, this tour now includes a visit to the Baptistery and the Opera Museum. We are sorry that we did not have this information before. Opinion translated. Show original.

I travelled with my partner

16 / Apr / 2022

Anonymous

Spain

Un visita muy corta. Mucha espera en la cola. Ya que estás tanto tiempo esperando se podrían explicar más cosas sobre el lugar.

A very short visit. Lots of waiting in line. Since you are waiting so long, more things about the place could be explained.

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Translate this opinion into English.

The local provider tries to make the activity live up to the expectations of all the participants. We are sorry that this was not your case. Opinion translated. Show original.

I travelled with teenagers

16 / Apr / 2022

Toni

Spain

Esta actividad está subcontratada con una empresa local, que son un desastre en la organización. El grupo convocado constaba de al menos 30 personas por lo que nos dividieron en 2 grupos. Uno de ellos se colocó en la fila para la entrada preferente, fila que duraba mas de 1 hora. El segundo grupo se intentó agregar al primero 30 minutos despues provocando la ira de toda la gente que iba detras en la fila. Tuvo que intervenir la policia, con el consiguiente mal trago de los clientes. El proveedor= NEFASTO

This activity is outsourced to a local company, which is a disaster in the organization. The convened group consisted of at least 30 people, so they divided us into 2 groups. One of them was placed in the line for preferential entry, a line that lasted more than 1 hour. The second group tried to join the first 30 minutes later causing the anger of all the people who were behind in line. The police had to intervene, with the consequent bad taste of the clients. The supplier = EVIL

Civitatis es una plataforma web de distribución de actividades turísticas que, posteriormente, operan una serie de empresas locales. Por otra parte, hemos confirmado que debido a la alta afluencia de visitantes ese día tuvo que hacerse cola para poder entrar al monumento, hubo demoras ocasionales en la entrada. Sentimos mucho el inconveniente ocasionado. Translate this opinion into English.

Civitatis is a web platform for the distribution of tourist activities that are subsequently operated by a series of local companies. On the other hand, we have confirmed that due to the high influx of visitors that day they had to queue to enter the monument, there were occasional delays at the entrance. We are very sorry for the inconvenience caused. Opinion translated. Show original.

I travelled with my partner

15 / Apr / 2022

M Isabel

Mexico

Las chicas que entregaban los boletos para la entrada a la catedral, bautisterio y museo no sabían que hacer, estuvieron interrumpiendo a la guía todo el tiempo, había mucha gente alrededor de la catedral debido a las fechas y tanto la guía cómo estás dos chicas se la pasaron quejándose todo el tiempo, lástima que no se organizaron bien desde un inicio, una vez que salimos de la catedral ya mejoró un poco porque el grupo ya se hizo más pequeño, a los pobres gringos ni les tocó explicación.

The girls who delivered the tickets for the entrance to the cathedral, baptistery and museum did not know what to do, they were interrupting the guide all the time, there were many people around the cathedral due to the dates and both the guide and these two girls They spent their time complaining all the time, too bad they weren't organized well from the beginning, once we left the cathedral it got a little better because the group got smaller, the poor gringos didn't even get an explanation.

El proveedor local intenta que la actividad esté a la altura de las expectativas de todos los participantes. Sentimos que este no haya sido tu caso. Translate this opinion into English.

The local provider tries to make the activity live up to the expectations of all participants. We are sorry that this was not your case. Opinion translated. Show original.

I travelled with teenagers

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