Pompeii Train Excursion - Reviews

Rating of the activity

7.30 / 10

7.3333333333333 6 reviews | 46 travellers

Traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (1)

Couple (2)

Group of friends (0)

With small children (1)

With older children (0)

Reviews from real clients who booked our products.

See only reviews with text

May / 07 / 2025

Mila López Palacios

Burgos, Spain

I travelled by myself

Muy bien, solo comentar que se debiera indicar todos los pasos de la actividad. Indicar que se para en Nápoles, que se coge otro tren, los cambios de estación,.... No todo el mundo admite actividades que no sean directas por circunstancias varias y no indicáis nada de forma previa El guía un 12 fantástico Translate this opinion into English.

Very well, I just wanted to say that all the steps of the activity should be indicated. Indicate that it stops in Naples, that you'll be taking another train, the station changes, etc. Not everyone accepts activities that aren't direct due to various circumstances, and you don't indicate anything in advance. The guide was a fantastic 12. Opinion translated. Show original.

I travelled by myself

May / 22 / 2025

Heather Luque-simms

Perth, Australia

I travelled with my partner

Great experience, knowledgeable guide. Tour extremely well prepared from communication, to waiting for us with a sign to connect to the next train to Pompeii. Highly recommended.

I travelled with my partner

Nov / 15 / 2023

Juan José

Madrid, Spain

I travelled with my partner

La mejor opcion para hacer un parentesis como hicimos nosotros de la Florencia del Renacimiento. Un viaje a la Antigua Roma de la mano de Pompeya y sus habitantes que gracias a su legado, conocimos todas sus costumbres y sus casas aun con decoraciones en sus paredes. Translate this opinion into English.

The best option to make a parenthesis like we did about Renaissance Florence. A trip to Ancient Rome with Pompeii and its inhabitants who, thanks to their legacy, learned about all their customs and houses, even with decorations on their walls. Opinion translated. Show original.

I travelled with my partner

Jun / 17 / 2024

Jodii Guilbeau

Mesa, The United States

I travelled with small children

Communication was severely lacking. Per our instructions there waa supposed to be a tour representative to meet us at platform 24. No one was there. Took 25 mins and three phone calls which made us miss our train connection making us late to the tour. Then when we finally arrived in Nappoli we had no idea where to go or what gate to enter in and everyone was mad at us. The representative told us to enter theough the exit line, and so security stopped us. Not good!!! Very unhappy.

I travelled with small children

We're sorry for the misunderstanding. According to the messages on our platform, the local team informed you that one of their colleagues would wait for you at the Central Station at Platform 24 in Naples, not in Florence.

Jan / 29 / 2024

Horacio Botello Fernández

Panama

Fue la peor actividad calidad-precio. Mala logística, organización e indicaciones para el cliente! caroy lo que se ofrece es muy pobre y con muy mal servicio! Si me pudieran dar la devolución de mi dinero, apenas compensaría el mal rato que viví con mi familia.

It was the worst quality-price activity. Bad logistics, organization and instructions for the client! Damn what is offered is very poor and with very bad service! If they could give me my money back, it would barely compensate for the bad time I had with my family.

Hemos podido comprobar que nuestro equipo local hizo todo lo posible para llevar a cabo el servicio tal y como aparece descrito en nuestra web, proporcionándoos todas las indicaciones y detalles necesarios con amplia antelación para realizar el trayecto Florencia-Nápoles-Pompeya en ambos sentidos, y estando disponible todo el rato para resolver los varios problemas que han ido ocurriendo en ese proceso. Sentimos que, al haber subido al tren equivocado, vuestra experiencia en las excavaciones haya tenido que ser más corta de lo normal para respetar los horarios y la duración que indicamos en nuestra web. Aun así, nos alegramos de averiguar que InStazione haya conseguido encontrar un traslado privado para llevaros directamente al punto de encuentro con el guía, si bien no fue posible llegar con puntualidad. Translate this opinion into English.

We have been able to verify that our local team did everything possible to carry out the service as described on our website, providing you with all the necessary instructions and details well in advance to make the Florence-Naples-Pompeii route in both directions, and being available all the time to solve the various problems that have occurred in this process. We are sorry that, having boarded the wrong train, your experience at the excavations had to be shorter than normal to respect the schedules and duration that we indicate on our website. Still, we were happy to find that InStazione managed to find a private transfer to take you directly to the meeting point with the guide, although it was not possible to arrive on time. Opinion translated. Show original.

Jul / 28 / 2023

Lorena Isabel De La Torre Escami

Spain

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Pompeii Train Excursion - Reviews

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