Palazzo Vecchio Guided Tour - Reviews

Rating of the activity

7.80 / 10

7.7735028248588 472 reviews | 6,360 travellers

35 traveler-submitted photos

Customer scoring

334

114

Type of traveler

Traveling alone (50)

Couple (240)

Group of friends (66)

With small children (24)

With older children (107)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 09 / 2023

Anonymous

Madrid, Spain

I travelled with friends

Muy buena la guía lo explico todo muy bien Translate this opinion into English.

Very good the guide explained everything very well Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with friends

Jul / 07 / 2023

Elisabet

Barcelona, Spain

I travelled with my partner

Ha sido una visita muy interesante, hemos aprendido mucho sobre la familia de los Médici. Nuestra guía, Elena, nos ha explicado muchas anécdotas y se nota que conocía bien la historia. Translate this opinion into English.

It has been a very interesting visit, we have learned a lot about the Medici family. Our guide, Elena, has told us many anecdotes and it shows that she knew the history well. Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with my partner

Jul / 03 / 2023

Anonymous

Guadalajara, Mexico

I travelled with teenagers

Interesante Translate this opinion into English.

Interesting Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with teenagers

Jul / 02 / 2023

Begoña

Madrid, Spain

I travelled with teenagers

Buena guía para la visita aunque un poco corta. Translate this opinion into English.

Good guide for the visit although a little short. Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with teenagers

Jun / 30 / 2023

María José Hernando Santa Cruz

Spain

I travelled with teenagers

He ido con civitatis bastantes veces y siempre bien, pero esta visita El desde el inicio un desastre tres personas de civitatis para 8, y no se les podía localizar, el guía o era la primera vez que veía el palacio o tenía amnesia no se acordaba de nada, iba con la wikipedia abierta y leía los carteles. No he oído más eeeee, aaaa, no se en mi vida, hasta llegaba a dar pena. En ningún momento ha conseguido captar nuestra atención, y ello pese a uestra disposición por recibir y conocer..TRiSTE

I have gone with civitatis many times and always well, but this visit was a disaster from the beginning, three people in civitatis for 8, and they could not be located, the guide was either the first time he had seen the palace or he had amnesia, he could not remember You're welcome, I went with Wikipedia open and read the posters. I haven't heard more eeeee, aaaa, I don't know in my life, it even made me sad. At no time has it managed to capture our attention, and this despite our willingness to receive and learn... SAD

Operated by: Italypasstours Srls

I travelled with teenagers

Todos nuestros guías dan lo mejor de sí mismos en las visitas. También tratan a los participantes con amabilidad y respeto. Rogamos que se haga lo mismo con ellos. Por otro lado, sentimos de veras que la experiencia no fuese de vuestro agrado. El servicio, sin embargo, se realizó al completo. Translate this opinion into English.

All our guides give the best of themselves during the visits. They also treat participants with kindness and respect. We ask that the same be done with them. On the other hand, we are truly sorry that the experience was not to your liking. The service, however, was completed. Opinion translated. Show original.

Jun / 27 / 2023

Ana Cristina Pereira Martins

Portugal

I travelled with my partner

Fizemos a tour ao Palácio Vecchio com a Sra Sílvia e foi muito bom, óptimo conhecimento do Palácio e da história de Florença. Recomendamos certamente. Translate this opinion into English.

We did the Palazzo Vecchio tour with Sílvia and it was really good, great knowledge of the Palace and the history of Florence. We certainly recommend. Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 21 / 2023

Anonymous

Operated by: Italypasstours Srls

Jun / 21 / 2023

Carles

Spain

I travelled with my partner

Creo que la actividad no merece la pena. La chica que lo gestiona (Margarita) ha sido muy borde. Entiendo que gestionar a tanta gente es estresante, pero no hay que olvidar que se trata con personas… no ovejas. La guía ha sido amable. El problema es que la explicación es poco estructurada, un tanto caótica, y se hace tremendamente difícil entender nada. La primera hora del tour no hemos entendido absolutamente nada de lo que nos ha explicado. En resumen, no lo recomiendo.

I think the activity is not worth it. The girl who manages it (Margarita) has been very rude. I understand that managing so many people is stressful, but don't forget that you are dealing with people…not sheep. The guide has been kind. The problem is that the explanation is unstructured, somewhat chaotic, and it becomes tremendously difficult to understand anything. The first hour of the tour we have understood absolutely nothing of what he has explained to us. In short, I do not recommend it.

Operated by: Italypasstours Srls

I travelled with my partner

Nuestro equipo local se esfuerza por contar con guías amables que ofrezcan una experiencia gratificante a los participantes. Sentimos si tuvisteis otra impresión. Tomamos nota de los comentarios y esperamos que nos ayuden a seguir mejorando, también en el trato que se ofrece a los clientes. Translate this opinion into English.

Our local team strives to have friendly guides that provide a rewarding experience for participants. We are sorry if you had another impression. We take note of the comments and we hope that they will help us to continue improving, also in the treatment offered to customers. Opinion translated. Show original.

Jun / 21 / 2023

Ruben

Spain

I travelled with teenagers

Operated by: Italypasstours Srls

I travelled with teenagers

Jun / 20 / 2023

Rafael

Spain

I travelled with my partner

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 15 / 2023

Anonymous

Spain

I travelled with my partner

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 14 / 2023

Diego

Malaga, Spain

I travelled with my partner

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 08 / 2023

David Carneval

La Plata, Argentina

I travelled with my partner

Para empezar cuando llegamos al punto de encuentro no la podía encontrar , pregunté a una guía de otra empresa y dijo que no sabía Por suerte una pareja que hacía el mismo tour y había llegado antes se dio cuenta que estábamos desorientados y nos indicó quiénes eran las guías , era una señora y una más joven sin mostrar el cartel , sin algún pañuelo algo que indicara la empresa , cuando le dijimos dijo que estaban ahí y como no la iba a ver si media 1,70 metros Mucha gente esa altura

To begin with, when we arrived at the meeting point, I couldn't find it. I asked a guide from another company and she said she didn't know. Luckily, a couple who did the same tour and had arrived before realized that we were disoriented and told us who the girls were. guides, it was a lady and a younger one without showing the sign, without a handkerchief, something that indicated the company, when we told him they were there and since he was not going to see her if he was 1.70 meters tall Many people that height

Operated by: Italypasstours Srls

I travelled with my partner

En los emails que enviamos de confirmación y recordatorio de las reservas, indicamos los datos completos de la empresa que corresponda, incluyendo un teléfono de emergencias al que llamar en caso de que se produzca algún problema para localizar al guía. Nos alegra que finalmente consiguierais dar con el grupo. Translate this opinion into English.

In the emails that we send to confirm and remind you of reservations, we indicate the complete information of the corresponding company, including an emergency telephone number to call in case of any problem in locating the guide. We're glad you finally managed to find the group. Opinion translated. Show original.

Jun / 08 / 2023

Anonymous

Madrid, Spain

I travelled with friends

Operated by: Italypasstours Srls

I travelled with friends

Jun / 07 / 2023

Carlos Alberto

Mexico

I travelled with teenagers

La guia fue muy buena, sin embargo, la visita duró solo 1.5 hora, en lugar de 2 como se contrató. Favor de revisar esos detalles Translate this opinion into English.

The guide was very good, however, the visit lasted only 1.5 hours, instead of 2 as contracted. Please review those details Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with teenagers

Jun / 05 / 2023

Mar

Menorca, Spain

I travelled with my partner

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 05 / 2023

Alba

Barcelona, Spain

I travelled with my partner

Muy completa. Nos gustó mucho el guia y sus explicaciones. Gracias Translate this opinion into English.

Very complete. We really liked the guide and his explanations. Thank you Opinion translated. Show original.

Operated by: Italypasstours Srls

I travelled with my partner

Jun / 03 / 2023

Esther Ferrer Ribas

France

I travelled with teenagers

Operated by: Italypasstours Srls

I travelled with teenagers

May / 24 / 2023

Anonymous

Operated by: Italypasstours Srls

May / 22 / 2023

Sonia

Madrid, Spain

I travelled with my partner

Operated by: Italypasstours Srls

I travelled with my partner

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Palazzo Vecchio Guided Tour - Reviews

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