Pisa and Lucca Day Trip - Reviews

Rating of the activity

8.30 / 10

8.259670781893 324 reviews | 2,643 travellers

8 photos of travellers

Customer scoring

138

114

Type of traveler

Travelling alone (28)

Couple (106)

Group of friends (38)

With small children (13 )

With older children (36 )

Opinions of real clients who booked our products.

See only reviews with text

23 / Nov / 2019

Raul Padilla

El Paso, The United States

Great tour, I don’t remember the name of our guide, she was excellent. The driver Giovanni was excellent.. We took the tour with no guide into Pisa and Lucca. We were able to take our time with everything we wanted to do. Very recommended.

I travelled with my partner

28 / Aug / 2018

Adriana

California, United States Minor Outlying Islands

Very good service, the guides and the driver very knowledgeable and nice people. Thank you

I travelled with teenagers

10 / Apr / 2018

Larissa Castelo Mendes

Fortaleza, Brazil

In the Civitatis announcement he says "included pick up at the hotel", and there is no further comment on that service. I paid, I placed the address of my hotel and when I received the voucher it was told to go to the station. I sent an email but I had no answer for the rest of the day. At night, when I called, they said they could not do anything. That I had to go to the meeting point. My hotel it was less than 2km from the station. When I spoke with the guide she said that there are many compl

Thank you for your review and sorry for the inconvenience, the pick up is included only in the city centre of Florence, we will specify if in the description of the tour. Anyway in the confirmation email we always aware you that you will be contacted by our provider to arrange the pick up.

I travelled with friends

04 / Oct / 2022

Anonymous

01 / Oct / 2022

Jorge Romero Bosch

Spain

La actividad fue perfecta, en todo momento roberta estuvo super atenta con nosotros. La ciudad de LUCCA es maravillosa, 100% recomendable visitar. Translate this opinion into English.

The activity was perfect, at all times Roberta was super attentive to us. The city of LUCCA is wonderful, 100% recommended to visit. Opinion translated. Show original.

I travelled with my partner

29 / Sep / 2022

Jordi

Arcelona, Spain

Pisa correcto y las explicaciones Lucca, Mònica muy correcta laas explicacoones Translate this opinion into English.

Pisa correct and the explanations Lucca, Mònica very correct the explanations Opinion translated. Show original.

I travelled with my partner

27 / Sep / 2022

Miriam

Barcelona, Spain

I travelled by myself

17 / Sep / 2022

Gabriel Lombardo

Argentina

I travelled with my partner

17 / Sep / 2022

Adán

Vigo, Spain

Súper bonito..!! Estanislaba la guía principal que nos acompañó en el bus es encantadora. Con mucha paciencia y risueña se dirigió a todo el grupo en Inglés, en castellano cómo en italiano. Tanto Pisa cómo Luca estuvimos acompañados por dos guías muy majos que nos explicaron todo con mucho detalle. Puntualidad, profesionalidad y buen hacer. Un diez!! Translate this opinion into English.

Super nice..!! Estanislaba the main guide who accompanied us on the bus is charming. With a lot of patience and smiling, she addressed the whole group in English, in Spanish as well as in Italian. Both Pisa and Luca were accompanied by two very nice guides who explained everything to us in great detail. Punctuality, professionalism and good work. A ten!! Opinion translated. Show original.

I travelled with my partner

17 / Sep / 2022

Begoña

Madrid, Spain

I travelled with teenagers

15 / Sep / 2022

Yolanda

Spain

Recomiendo hacerla para conocer los dos sitios. Las guias han sido atentas y profesionales. ¿ Se puede mejorar? Si. El bus, la empresa revisar el aire acondicionado ya que en el regreso no ha funcionado y eso aprecia un horno. Hacer el tour en dos idiomas me resulta cansino además se percibe como las guias deben esforzarse más para complacer a todos. A mi parecer le resta calidad. Por último la cata de un minúsculo aunque rico pedacito e dulce es cierto que solo es para probar, no da para mas Translate this opinion into English.

I recommend doing it to get to know both sites. The guides have been attentive and professional. It can improve? Yes. The bus, the company check the air conditioning since on the way back it has not worked and that appreciates an oven. Doing the tour in two languages is tiring for me, and it is also perceived that the guides must try harder to please everyone. In my opinion, it lacks quality. Finally, the tasting of a tiny, although rich and sweet piece, it is true that it is only to try, it does not give for more Opinion translated. Show original.

I travelled by myself

08 / Sep / 2022

Alicia

Madrid, Spain

Antonela encantadora, con tiempo para recorrer ambos lugares. Translate this opinion into English.

Charming Antonela, with time to visit both places. Opinion translated. Show original.

I travelled with my partner

03 / Sep / 2022

José San José

Madrid, Spain

La excursión fue muy bien, lo único que el autobús donde fuimos tenia los asientos super pequeños y me dio la sensación de que no funcionaba muy bien porque se movía en exceso, parecía una "góndola" Translate this opinion into English.

The excursion went very well, the only thing that the bus where we went had super small seats and it gave me the feeling that it did not work very well because it moved excessively, it seemed like a "gondola" Opinion translated. Show original.

I travelled with my partner

03 / Sep / 2022

Beatriz

Pamplona, Spain

Cuando iniciemos la visita estaba diluviando y el autobús aparcó muy lejos de la catedral de Pisa, tuvimos que andar mucho bajo una lluvia intensa, creo q en determinadas circunstancias deberían contemplar la posibilidad de acercar un poquito el autobús porque nos mojamos bastante. La visita guiada por el interior de la catedral es muy breve, la guía era muy simpática pero su explicación fue muy muy rápida y superficial. En Lucca, la guía fue mucho mejor, muy amena e interesante. Translate this opinion into English.

When we started the visit it was pouring rain and the bus parked very far from the Pisa cathedral, we had to walk a lot in heavy rain, I think that in certain circumstances they should consider the possibility of moving the bus a little closer because we got quite wet. The guided tour inside the cathedral is very short, the guide was very nice but his explanation was very, very fast and superficial. In Lucca, the guide was much better, very pleasant and interesting. Opinion translated. Show original.

I travelled with friends

01 / Sep / 2022

Cristina Pasin

Buenos Aires, Argentina

I travelled with my partner

01 / Sep / 2022

Anonymous

30 / Aug / 2022

Jesus

Madrid, Spain

Muy bien todo Translate this opinion into English.

Very good everything Opinion translated. Show original.

I travelled with teenagers

27 / Aug / 2022

Marimar

Spain

Llegamos 5 minutos tarde a la excursión, diicnedole a la persona que nos cogio el telefono que ya estabamos en la estación y no nos esperaron, nos cogimos un tren para añadirnos al tour y en dos ocasiones que pararon, esperaron a varias personas del grupo, la primera vez media hora y la segunda 15 minutos...

We arrived 5 minutes late for the excursion, told the person who answered the phone that we were already at the station and they did not wait for us, we took a train to add us to the tour and on two occasions when they stopped, they waited for several people from the group, the first time half an hour and the second 15 minutes...

El tour parte con mucha puntualidad del punto de inicio por respeto al resto de participantes, así como por mostrar el contenido en los tiempos ofertados de la actividad. Por ello se suele salir de forma muy puntual. Sentimos las molestias, y que la excursión no fuese como esperabas. Translate this opinion into English.

The tour departs very punctually from the starting point out of respect for the rest of the participants, as well as to show the content in the times offered for the activity. For this reason, it usually leaves very punctually. We are sorry for the inconvenience, and that the excursion was not as you expected. Opinion translated. Show original.

I travelled with friends

27 / Aug / 2022

Andrea

Colombia

Muy buena! Y el guía Ricardo en Pisa fue magnífico. Translate this opinion into English.

Very good! And the guide Ricardo in Pisa was magnificent. Opinion translated. Show original.

I travelled with small children

23 / Aug / 2022

Anonymous

Spain