Galleria dell'Accademia Skip-The-Line Tickets + Audio Guide - Reviews

Rating of the activity

7.50 / 10

7.5323383084577 201 reviews | 5,620 travellers

10 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (18)

Couple (63)

Group of friends (13)

With small children (12)

With older children (39)

Reviews from real clients who booked our products.

See only reviews with text

Jul / 17 / 2025

Jose Luis

Sevilla, Spain

I travelled with small children

Esperamos en el lugar indicado y nos dieron las entradas de adultos, luego nos acompañaron a la entrada para solicitar las dos entradas de niños y entramos sin ningún problema. La aplicación la llevaba descargada en un móvil y allí mismo la descargue en otros dos móviles más para que todos pudiéramos escuchar las explicaciones. Todo fue sin problemas. Translate this opinion into English.

We waited at the designated spot and were given our adult tickets. Then we were escorted to the entrance to request the two children's tickets, and we entered without any problems. I had the app downloaded on one phone, and I downloaded it on two other phones right there so we could all listen to the explanations. Everything went smoothly. Opinion translated. Show original.

I travelled with small children

Jul / 12 / 2025

Leandro

Uruguay

I travelled with my partner

Es muy recomendable realizarlo con la audioguía, es explicativa y concisa. Nosotros tuvimos suerte de no hacer colas , porque llegamos y no habia personas en nuestro horario asignado. Se debe hacer una cola pero es mucho más ágil que la de entrada normal Translate this opinion into English.

The audio guide is highly recommended; it's explanatory and concise. We were lucky not to have to wait in line because we arrived and there weren't any people at our assigned time. You have to wait in line, but it's much faster than the regular entrance line. Opinion translated. Show original.

I travelled with my partner

Jun / 22 / 2025

Maria Claudia

General Pico, Argentina

Las entradas estuvieron en el lugar indicado pero había bastante desorganización. Tuvimos que hacer cola a pesar de que supuestamente no íbamos a tener que hacerla. Nunca me enviaron las indicaciones de cómo descargar la App para la Audioguía, como me habían dicho por mail que lo iban a hacer

The tickets were in the right place, but there was a lot of disorganization. We had to wait in line even though we weren't supposed to. They never sent me instructions on how to download the audio guide app, as they had told me they would by email.

En casos como este, recomendamos comentar el problema al personal durante el desarrollo del tour para que la incidencia se pueda resolver en el momento. Translate this opinion into English.

In cases like this, we recommend discussing the issue with staff during the tour so that the incident can be resolved immediately. Opinion translated. Show original.

Jun / 07 / 2025

Estephania

Cali, Colombia

I travelled with my partner

Te validan el punto de encuentro un día antes, y y en el lugar te entregan las boletas. Saltarse la fila es genial, pues a veces se llena demasiado y con el sol es peor. La audioguía está bien ordena, no explica todos los cuadros a su totalidad, pero entiendo que también sería muy tedioso de esa forma. Esta es una buena forma de ver al gran David de Miguel Angel Translate this opinion into English.

They validate your meeting point the day before, and they give you your tickets on-site. Skipping the line is great, as it can get very crowded sometimes, and with the sun it's even worse. The audio guide is well-organized; it doesn't explain all the paintings in detail, but I understand that it would be very tedious that way. This is a good way to see Michelangelo's great David. Opinion translated. Show original.

I travelled with my partner

Jun / 04 / 2025

Oswaldo Sidnei Manali

Campinas, Brazil

I travelled with my partner

Conforme orientação desta reserva. Chegamos antecipadamente ao local, via ricasoli 57. Ninguém da empresa Accord,com coletes amarelo. No local umas 10 pessoas esperavam.As 9:00h chegaram 2 pessoas. Uma senhora com uma prancheta e checando as reservas de um por um e fornecendo os tickets. Desgastante...Chegaram em cima da hora. Mas conseguimos entrar e curtir bastante a Academia..dispensei os guias de audio.

I travelled with my partner

Lamentamos os desencontros organizacionais com o início do passeio. Fizemos uma anotação para que isso não aconteça novamente. Ficamos felizes que tenha gostado do passeio, apesar disso.

May / 23 / 2025

Roberth

Brazil

I travelled with my partner

Como especificado, no ponto de encontro estava o nosso contato. Rapidamente nos colocou na fila e ingressamos sem problemas, o que não ficou claro pra mim foi que teríamos algum guia para ir fornecendo as explicações de cada obra de arte, nos orientaram para baixar um aplicativo para ter acesso a um áudio que não era muito animador de se ouvir. Tirando isso tudo foi bom Translate this opinion into English.

As specified, our contact was at the meeting point. He quickly put us in line and we entered without any problems. What was not clear to me was that we would have a guide to provide explanations for each work of art. They told us to download an app to access an audio file that was not very encouraging to listen to. Apart from that, everything was good. Opinion translated. Show original.

I travelled with my partner

May / 21 / 2025

Clara Isabel Galli

Caba, Argentina

I travelled with my partner

Todo bien encontré sin problemas a la persona que nos daba las entradas, entramos sin problema. Ahora contrate con audio guía y cuando voy al mostrador para pedir la guía me dicen que no está incluido que debo pagarlo. No entiendo como es, no podía salir para reclamar al personal que me dio la entrada por lo que hicimos la recorrida sin explicación. Igual la galería no tiene desperdicio. Translate this opinion into English.

Everything went well. I found the person who gave us the tickets without any problems, and we got in without any problems. I booked an audio guide, but when I went to the counter to ask for the guide, they told me it wasn't included and that I had to pay for it. I didn't understand why. I couldn't leave to complain to the staff who gave me the ticket, so we took the tour without any explanation. The gallery is still worth visiting. Opinion translated. Show original.

I travelled with my partner

May / 11 / 2025

Viviane Cristina

Rio De Janeiro, Brazil

I travelled with teenagers

O audio guia foi interessante pois trouxe conteúdo a visita, porém não contemplou muitas obras existentes no espaço. Além disso, os responsáveis pela entrega dos tickets chegaram muito próximo ao horário de entrada, o que gerou um pouco de apreensão, mas no fim deu tudo certo.

I travelled with teenagers

Muito obrigado pelo seu comentário. Vamos encaminhá-lo ao fornecedor para que ele possa levá-lo em consideração e melhorar o serviço onde for possível.

Jul / 27 / 2025

Maria Jesus

Hondarribia, Spain

I travelled with teenagers

No tuvimos que esperar , es más , entramos un poco antes de nuestra hora. Translate this opinion into English.

We didn't have to wait, in fact, we got in a little before our time. Opinion translated. Show original.

I travelled with teenagers

Jul / 27 / 2025

Anonymous

Spain

I travelled with teenagers

Jul / 26 / 2025

Anonymous

Rio De Janeiro, Brazil

I travelled with teenagers

Jul / 26 / 2025

Anonymous

Jul / 25 / 2025

Iban Larrakoetxea Delgado

Bilbao, Spain

I travelled with teenagers

Jul / 25 / 2025

Dolores

Spain

I travelled with my partner

Jul / 25 / 2025

José Miguel

Ciudad De México, Mexico

I travelled by myself

Fue muy rápido y sencillo, llegaron y me entregaron el ticket impreso. No tuve ningún problema en eso, solo que no me llegó el link para entrar a la app y poder escuchar el audio guía. Pero vale mil veces la pena ver todo lo que es la galería Translate this opinion into English.

It was very quick and easy. They arrived and gave me the printed ticket. I didn't have any problems with that, except I didn't receive the link to access the app and listen to the audio guide. But it's worth seeing everything in the gallery a thousand times over. Opinion translated. Show original.

I travelled by myself

Jul / 24 / 2025

Carmen

Madrid, Spain

I travelled with teenagers

Muy buena sin colas Translate this opinion into English.

Very good without queues Opinion translated. Show original.

I travelled with teenagers

Jul / 23 / 2025

Anonymous

Jul / 23 / 2025

Silvia Alonso

Buenos Aires, Argentina

I travelled with teenagers

En las entradas no ofrecen diferenciar el tipo de tickets. De hecho mis dos hijos adolescentes de 18 y 20 años con ciudadanía española abonarian la tarifa reducida de 2 euros cada uno. Realmente resulta abusivo lo que termine pagando por no saber. Es la primera vez en todos estos años que utilizamos Civitatis que me siento estafada. Prueba de ello los tickets que me dieron y por otro lado los pasaportes de mis hijos. Hasta hoy confiaba en el servicio que brindan, una pena.

The tickets don't offer any differentiation between ticket types. In fact, my two teenage children, aged 18 and 20, with Spanish citizenship, would pay the reduced rate of 2 euros each. What I ended up paying for not knowing is truly outrageous. This is the first time in all these years of using Civitatis that I feel ripped off. Proof of this is the tickets they gave me, and my children's passports. Until today, I trusted the service they provide, which is a shame.

I travelled with teenagers

En nuestra web ofrecemos los mismos precios que nuestro proveedor local, teniendo en cuenta los extras que se ofrecen, como el servicio de audioguía. Sin embargo, desconocemos los precios que puedan ofrecer otras entidades, así como los descuentos en destino. Translate this opinion into English.

On our website, we offer the same prices as our local provider, taking into account additional offers, such as audio guide service. However, we are unaware of the prices offered by other providers, as well as any discounts at the destination. Opinion translated. Show original.

Jul / 23 / 2025

Anonymous

Andorra

I travelled with small children

Jul / 23 / 2025

Omar Eduardo

Cdmx, Mexico

I travelled with my partner

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Galleria dell'Accademia Skip-The-Line Tickets + Audio Guide - Reviews

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