Galleria dell'Accademia Skip-The-Line Tickets + Audio Guide - Reviews

Rating of the activity

7.40 / 10

7.4222222222222 90 reviews | 2,980 travellers

8 traveler-submitted photos

Customer scoring

Type of traveler

Traveling alone (11)

Couple (37)

Group of friends (9)

With small children (2)

With older children (5)

Reviews from real clients who booked our products.

See only reviews with text

Jun / 07 / 2025

Estephania

Cali, Colombia

I travelled with my partner

Te validan el punto de encuentro un día antes, y y en el lugar te entregan las boletas. Saltarse la fila es genial, pues a veces se llena demasiado y con el sol es peor. La audioguía está bien ordena, no explica todos los cuadros a su totalidad, pero entiendo que también sería muy tedioso de esa forma. Esta es una buena forma de ver al gran David de Miguel Angel Translate this opinion into English.

They validate your meeting point the day before, and they give you your tickets on-site. Skipping the line is great, as it can get very crowded sometimes, and with the sun it's even worse. The audio guide is well-organized; it doesn't explain all the paintings in detail, but I understand that it would be very tedious that way. This is a good way to see Michelangelo's great David. Opinion translated. Show original.

I travelled with my partner

Jun / 04 / 2025

Oswaldo Sidnei Manali

Campinas, Brazil

I travelled with my partner

Conforme orientação desta reserva. Chegamos antecipadamente ao local, via ricasoli 57. Ninguém da empresa Accord,com coletes amarelo. No local umas 10 pessoas esperavam.As 9:00h chegaram 2 pessoas. Uma senhora com uma prancheta e checando as reservas de um por um e fornecendo os tickets. Desgastante...Chegaram em cima da hora. Mas conseguimos entrar e curtir bastante a Academia..dispensei os guias de audio.

I travelled with my partner

Lamentamos os desencontros organizacionais com o início do passeio. Fizemos uma anotação para que isso não aconteça novamente. Ficamos felizes que tenha gostado do passeio, apesar disso.

May / 23 / 2025

Roberth

Brazil

I travelled with my partner

Como especificado, no ponto de encontro estava o nosso contato. Rapidamente nos colocou na fila e ingressamos sem problemas, o que não ficou claro pra mim foi que teríamos algum guia para ir fornecendo as explicações de cada obra de arte, nos orientaram para baixar um aplicativo para ter acesso a um áudio que não era muito animador de se ouvir. Tirando isso tudo foi bom Translate this opinion into English.

As specified, our contact was at the meeting point. He quickly put us in line and we entered without any problems. What was not clear to me was that we would have a guide to provide explanations for each work of art. They told us to download an app to access an audio file that was not very encouraging to listen to. Apart from that, everything was good. Opinion translated. Show original.

I travelled with my partner

May / 21 / 2025

Clara Isabel Galli

Caba, Argentina

I travelled with my partner

Todo bien encontré sin problemas a la persona que nos daba las entradas, entramos sin problema. Ahora contrate con audio guía y cuando voy al mostrador para pedir la guía me dicen que no está incluido que debo pagarlo. No entiendo como es, no podía salir para reclamar al personal que me dio la entrada por lo que hicimos la recorrida sin explicación. Igual la galería no tiene desperdicio. Translate this opinion into English.

Everything went well. I found the person who gave us the tickets without any problems, and we got in without any problems. I booked an audio guide, but when I went to the counter to ask for the guide, they told me it wasn't included and that I had to pay for it. I didn't understand why. I couldn't leave to complain to the staff who gave me the ticket, so we took the tour without any explanation. The gallery is still worth visiting. Opinion translated. Show original.

I travelled with my partner

May / 11 / 2025

Viviane Cristina

Rio De Janeiro, Brazil

I travelled with teenagers

O audio guia foi interessante pois trouxe conteúdo a visita, porém não contemplou muitas obras existentes no espaço. Além disso, os responsáveis pela entrega dos tickets chegaram muito próximo ao horário de entrada, o que gerou um pouco de apreensão, mas no fim deu tudo certo.

I travelled with teenagers

Muito obrigado pelo seu comentário. Vamos encaminhá-lo ao fornecedor para que ele possa levá-lo em consideração e melhorar o serviço onde for possível.

Jun / 08 / 2025

Alicia Olga Purita

Argentina

I travelled with teenagers

Excelente la organización y la audioguía para guiarnos en el recorrido dentro del museo. Translate this opinion into English.

Excellent organization and audio guide to guide us through the museum. Opinion translated. Show original.

I travelled with teenagers

Jun / 08 / 2025

Anonymous

Jun / 07 / 2025

Antonio Alcazar Cano

Spain

I travelled with my partner

Jun / 06 / 2025

Anonymous

Navarra, Spain

I travelled with my partner

Jun / 05 / 2025

Assumpta

Spain

I travelled with my partner

Jun / 05 / 2025

Caroline

São Paulo, Brazil

I travelled with my partner

Muito bom! Translate this opinion into English.

Very good! Opinion translated. Show original.

I travelled with my partner

Jun / 03 / 2025

Isabel Fernández Rodriguez

Spain

I travelled with my partner

Muy mala experiencia, la aplicación para la audioguía no funcionaba en uno de los teléfonos les avisamos con dos días de antelación y no lo solucionaron Se puede sacar las entradas y alquilar allí la audioguía, los intermediarios no mejoraron la experiencia

Very bad experience, the application for the audio guide did not work on one of the phones, we notified them two days in advance and they did not solve it. You can buy tickets and rent the audio guide there, the intermediaries did not improve the experience.

I travelled with my partner

Sentimos que la experiencia no se haya ajustado del todo a lo esperado. En Civitatis solo deseamos que nuestros clientes vivan las mejores experiencias posibles. Para ello, tomamos nota de todos los comentarios con intención de mejorar. Translate this opinion into English.

We're sorry that the experience didn't quite meet expectations. At Civitatis, we only want our customers to have the best possible experiences. To that end, we take note of all comments with the intention of improving. Opinion translated. Show original.

May / 30 / 2025

Anonymous

May / 30 / 2025

Anonymous

May / 30 / 2025

Maria Gutierrez

Elda, Spain

I travelled with my partner

La actividad era a las 16:30 y llegamos a y 25 y no había nadie, no contestaban al whatsapp fue un caos llamando 40 veces a la empresa y no había manera que nos atendieran. Por casi entramos y eso no es lo peor, lo peor es que el día de antes tuvimos otra actividad con ellos y más de lo mismo. Te dicen de quedar en un sitio donde no estaba y para colmo cuando les hablas o llamas no te contestan. Es como si lo hiciesen aposta para ahorrarse el comprarte la entrada. Lamentable.

The activity was scheduled for 4:30 p.m. We arrived at 25:00, and there was no one there. They didn't answer WhatsApp, it was chaos. We called the company 40 times, and there was no way they would help us. We almost got in, and that's not the worst part. The worst part is that the day before, we had another activity with them, and it was more of the same. They told us to meet at a place where it wasn't, and to top it all off, when you call or speak to them, they don't answer. It's as if they did it on purpose to save you the hassle of buying the ticket. Pathetic.

I travelled with my partner

Nuestro equipo local nos ha confirmado que el personal estuvo disponible durante todo el día justo en frente del museo. Sentimos si algún aspecto del servicio no resultó de vuestro agrado. Agradecemos y tomamos nota de los comentarios para seguir mejorando en lo posible. Translate this opinion into English.

Our local team has confirmed that staff were available throughout the day right in front of the museum. We apologize if any aspect of the service was not to your liking. We appreciate and take note of your feedback to continue improving as much as possible. Opinion translated. Show original.

May / 30 / 2025

Anonymous

I travelled by myself

May / 30 / 2025

Anonymous

Buenos Aires, Argentina

I travelled by myself

Todo perfecto. Estuvieron a horario. Entregaron el material e ingresé rapidamente al horario establecido. Translate this opinion into English.

Everything was perfect. They were on time. They delivered the materials, and I was quickly admitted at the scheduled time. Opinion translated. Show original.

I travelled by myself

May / 29 / 2025

Andrea

Argentina

I travelled with friends

May / 27 / 2025

Anonymous

Spain

May / 25 / 2025

Anonymous

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Galleria dell'Accademia Skip-The-Line Tickets + Audio Guide - Reviews

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